Expert advice at your fingertips: Breaking down barriers to medical professionals
Is Australia set to become the leader in accessible medical advice? Vision Direct offers free optical advice despite the barriers Aussies face.
Even in 2023, at least half of the world’s population still has limited access to essential health services. However, in today’s digital age, almost everything can be done online, and access to medical professionals is breaking down the barrier to expert health advice.
Whether remote living, no health coverage or limited income, more organisations are providing free access to medical professionals, like online opticians or optical dispensers, to fight preventable health issues.
Online opticians and optical dispensers are becoming increasingly popular due to their convenience and accessibility. Vision Direct, a leading online eyewear retailer, realises the importance of vision care and offers free access to industry experts to make clear vision obtainable to everyone. This move is part of the company’s ongoing commitment to providing its customers with high-quality eyewear products and services.
Vision Direct is now offering customers the opportunity to connect with industry experts for free through its online platform. They are highly trained and experienced professionals who can provide expert advice and guidance on all aspects of eye care, from choosing the proper eyewear to managing eye health. This initiative is set to revolutionise how people access eye care services.
“Ask the optician allows us to provide the best service to our customers, ensuring we meet their vision needs quickly and conveniently. Being able to help our customers find the best options to suit their vision needs and prescription is something I enjoy doing every day. With a wide range of knowledge, I am proud to be part of our Expert Optician team that has all our customers’ needs sorted.”
– Beck Jinnette, Dispensing Optician at Vision Direct.
One customer said how, “I had to make some changes to my glasses, and the dispensing optician was very helpful and answered all my questions,” while another customer mentioned, “It was so easy to be able to communicate/email my questions directly to the dispensing optician and receive a quick and accurate response”.
Free access to expert help is available to all Vision Direct customers. To access the service, customers can simply visit the Vision Direct website and click the “Ask our Optical Dispenser” button. From there, they will be connected with an industry expert who can provide personalised advice and guidance.
“We believe that everyone should have access to high-quality eye care services, regardless of location or financial situation,” said Julia Ritchie, Head of Prescription at Vision Direct. “By offering free access to industry expert dispensing opticians, we are making it easier for people to get the care and advice they need to achieve clear vision and maintain good eye health.”
Another benefit is the availability of online tools and technology for vision testing. Vision Direct’s Prescription Lens Scanner app can extract the user’s prescription from their current glasses from the comfort of their own home.
This program offers a range of benefits, including convenience, accessibility, expert advice and personalised service, online tools and technology. In the hope that other companies will follow suit, Australia could become a leader in accessible health advice.
About Vision Direct
Vision Direct is a leading global eyewear e-retailer with over 15 years of expertise in the eyewear industry. Vision Direct sells an extensive range of eyeglasses, sunglasses and contact lenses at accessible prices. With trendy designs available at affordable prices, Vision Direct gives everyone access to the perfect eyewear to show off who they are.